Alcatel Raven- Why can't I sign into my phone after factory reset?

I factory reset my phone, I verified my email and password and it said "unable to sign into device due to an unknown error. Please try again in 24 hours or try a different account." Well, I did wait 24 hours and tried three different accounts. Why is it not working?

Please help...

from Android Forums at AndroidCentral.com - Ask a Question https://ift.tt/2zE8mWC
via IFTTT