jeudi 28 avril 2016

Moto G 3rd gen. Internal memory full - but not really!

Hello everyone!

strange issue with the internal memory here. I have a nice and fast SD card installed to boost the phone's memory, which is very limited. I left on the internal memory only apps that cannot be moved, and some new apps were also installed there.
As I was running low on internal memory, I tried the function "migrate data" to move as much as possible to the SD card, 2.99 GB according to the phone. At approx 60% it stopped with an error message: "Free memory is not enough to move data." or something like that. On the SD card there are more than 20GB free.
Now, my internal memory is completely full! 4.44 GB out of 4.54! I tried clearing all caches and removing all app data, and now the content shows "Apps: 1.24GB" and "Cached data: 1.66MB". That does not add up!

Does anybody have any idea where's all my memory gone?
I cannot do anything on the phone, it is working ok but does not update apps and constantly shows the warning "Storage space running out"!

The device is a Motorola MotoG 3rd generation bought in March, running Android 6.0

Thank you very much to anyone who can help
Andy


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