I'm new to my Galaxy Note Pro 12.2 and to data over cell phone towers so forgive me if this is a dumb question! I can turn wifi off using the pull down notification panel. I also can turn off mobile data by clicking its icon on the same panel. If I go to data usage in settings, 'Mobile data' is not checked and the icon in the top right has a line though it and no upload/download arrows. But I can load a new page in my browser just like normal. It is obviously using my data to access the internet since I can do it when no wifi is available. The only way I have been able to turn it off totally so it does not use data is to create a dummy APN and select it rather than my provider's APN. That does it since now it will show I have no internet connection when I try to load a page in the browser. That doesn't seem correct - am I right?
Well, I thought that was my problem...... In trying to recreate the situation I described above prior to posting, I now find I cannot use my mobile data at all! Mobile data is on, the proper APN is selected and the icon in the top right is showing without a line through it and with upload/download arrows (the icon is an "H" with arrows underneath - don't know what the H means but that's the way it was). So that's my current problem I need help with! So why can't I use mobile data now? My account is still good.
Thanks for any help
Doug
Well, I thought that was my problem...... In trying to recreate the situation I described above prior to posting, I now find I cannot use my mobile data at all! Mobile data is on, the proper APN is selected and the icon in the top right is showing without a line through it and with upload/download arrows (the icon is an "H" with arrows underneath - don't know what the H means but that's the way it was). So that's my current problem I need help with! So why can't I use mobile data now? My account is still good.
Thanks for any help
Doug
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