My work's free Wi-Fi doesn't show up on my phone

I wasn't sure what category I should put this under, but I can't connect to my work's free Wi-Fi, eventhough everyone else can, customers included. The worst part is, it isnt even showing up under available networks, and nothing happens when i try to add a network. Is there a way to connect using the IP address instead of the network name? How do I fix this? Please help

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