Hi.
I'm using Samsung Galaxy A9 Pro (version 6.0.1).
In Gallery (built-in app), I'm easily shared a photo/video via email or to another socmed apps i.e. Instagram, Facebook, Whatsapp, and also for photo editing to the Snapseed, Lightx, VSCO, AirBrush etc, by only tapping the Share button at the bottom of the photo.
It still working on last 2 days.
But today, when I tap the Share button, the Gallery was suddenly closed by itself, and the 'Unfortunately the Android System Stopped' appeared on screen.
First, I guess the photo might be corrupted, so I tried to do with another photo(s) and albums, but it still happened.
In Apps section in Setting, I cleared the cache and data in Gallery and Camera, and forced it stop. The same things also done to the another apps like Snapseed, Instagram, Facebook, including the Android System app (it's a system apps; just clear cache, cannot clear data and force stop).
And after my phone was restart again and again and again, it still not works! Gallery suddenly closed, followed by 'Unfortunately the Android System stopped' appeared on screen. Still can't share any photo/video!!
For your information, after stuck in 'Shared Dilemma' this evening, I have to uninstall the Open Camera app (using it since last year, no problem at all). I've no idea either this case was caused by this app or not (after using this cam app to take photos in my office today at 5.30 pm, I open the Gallery and choose some best photos for my FB posting, then the Gallery suddenly closed after clicking the Share button).
Is it possible if the 'uninstall-then-reinstall back' some apps (version upgraded) that listed in Share button (linked) also effecting this problem?
What should I do now? I really need your help, sir/mam.
Thank you.
I'm using Samsung Galaxy A9 Pro (version 6.0.1).
In Gallery (built-in app), I'm easily shared a photo/video via email or to another socmed apps i.e. Instagram, Facebook, Whatsapp, and also for photo editing to the Snapseed, Lightx, VSCO, AirBrush etc, by only tapping the Share button at the bottom of the photo.
It still working on last 2 days.
But today, when I tap the Share button, the Gallery was suddenly closed by itself, and the 'Unfortunately the Android System Stopped' appeared on screen.
First, I guess the photo might be corrupted, so I tried to do with another photo(s) and albums, but it still happened.
In Apps section in Setting, I cleared the cache and data in Gallery and Camera, and forced it stop. The same things also done to the another apps like Snapseed, Instagram, Facebook, including the Android System app (it's a system apps; just clear cache, cannot clear data and force stop).
And after my phone was restart again and again and again, it still not works! Gallery suddenly closed, followed by 'Unfortunately the Android System stopped' appeared on screen. Still can't share any photo/video!!
For your information, after stuck in 'Shared Dilemma' this evening, I have to uninstall the Open Camera app (using it since last year, no problem at all). I've no idea either this case was caused by this app or not (after using this cam app to take photos in my office today at 5.30 pm, I open the Gallery and choose some best photos for my FB posting, then the Gallery suddenly closed after clicking the Share button).
Is it possible if the 'uninstall-then-reinstall back' some apps (version upgraded) that listed in Share button (linked) also effecting this problem?
What should I do now? I really need your help, sir/mam.
Thank you.
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