Good afternoon.
Yesterday I was chatting on fb messenger on my phone and at some point the system crashed. After that I could not switch off the phone, apps started to open and close on their own, it was like my mobile went crazy. Like someone else was navigating it. The person I was talking to was a friend who sent me a picture which I tried to delete from the conversation and that is when everything started.
So my first thought of course....a virus or similar.
So what did I do?
Reset to factory settings. It deleted everything of course. Everything.
Then I installed the Avast Antivirus and the Malwarebyte before I do anything else.
However did this solve the problem???
No!!!
Its new behaviour:
1. Sometimes freezes and does not allow me to even switch it off
2. Somethimes while in a menu it selects an option on its own!!!
3. Most important: When browsing, or when I need to insert a password for example I cannot select ANY NUMBERS from the keybord that appears. The numbers are there at the top row I just cannot select them. Whenever I select a number it selects the letter just below.
I really do not know what to do guys.
Please please please some ideas are welcome.
It is a new LG G2 mobile.
Yesterday I was chatting on fb messenger on my phone and at some point the system crashed. After that I could not switch off the phone, apps started to open and close on their own, it was like my mobile went crazy. Like someone else was navigating it. The person I was talking to was a friend who sent me a picture which I tried to delete from the conversation and that is when everything started.
So my first thought of course....a virus or similar.
So what did I do?
Reset to factory settings. It deleted everything of course. Everything.
Then I installed the Avast Antivirus and the Malwarebyte before I do anything else.
However did this solve the problem???
No!!!
Its new behaviour:
1. Sometimes freezes and does not allow me to even switch it off
2. Somethimes while in a menu it selects an option on its own!!!
3. Most important: When browsing, or when I need to insert a password for example I cannot select ANY NUMBERS from the keybord that appears. The numbers are there at the top row I just cannot select them. Whenever I select a number it selects the letter just below.
I really do not know what to do guys.
Please please please some ideas are welcome.
It is a new LG G2 mobile.
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