lundi 28 novembre 2016

new Samsung J5 (6) phone failed to send error when emailing attachments

Have corporate email setup on the phone.
Using active sync and exchange 2007.
Can send message Ok but when I add an attachment it sits in outbox with the message "sending failed". Attachment is 394k and is a screenshot of the phone.
Have tried this on 4 different phones with different accounts all with same issue. Have tried both on Wi-Fi and Vodafone network.
If I send the phone a mail with attachment (word doc 45K) I can open it and forward it but the minute I save it to the phone and then try to send it on it fails.
This is using encryption and airwatch
Works ok on Samsung J5 and setup of the 2 phones uses the same settings


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