I normally don't have a lock screen password on my Honor 8, however, I just momentarily lost my phone in a public library and through the Android Device Manager feature, I set a password to lock the phone.
When I found my phone, I was able to unlock the phone, but when I went back into my settings to remove the password, I couldn't as the "None" option in "Password" is greyed out and says "Disabled by administrator, encryption policy or credential storage".
I then enabled "Developer options" in an attempt to reset this, but the "Screen lock" section in "Developer options" is also greyed out and says the same message as before.
I then deleted credentials but had no success either.
Any suggestions?
When I found my phone, I was able to unlock the phone, but when I went back into my settings to remove the password, I couldn't as the "None" option in "Password" is greyed out and says "Disabled by administrator, encryption policy or credential storage".
I then enabled "Developer options" in an attempt to reset this, but the "Screen lock" section in "Developer options" is also greyed out and says the same message as before.
I then deleted credentials but had no success either.
Any suggestions?
from Android Forums at AndroidCentral.com - Ask a Question //forums.androidcentral.com/showthread.php?t=766009&goto=newpost
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