G'Afternoon all,
I enjoy watching several shows from The History Channels show list on their respective website, but have just recently ran into an error that I do not know how to remedy.
I click "play" on a random episode or a random show, and (once again) RANDOMLY, it will bring up a black screen with a red exclamation mark with a circle around it, to the left of a text error in white reading: "Needs to reauthenticate." Example is Ancient Aliens S9/EP 15.
There is no set series or episodes it does this consistently on. It literally does this with every available show, but only on certain episodes; weird lol...
I watch them from my Samsung Galaxy S5, and do not use the actual History Channel App., but I have NEVER had any problems whatsoever in the past; works like a charm every time without fail. I have tried contacting my ISP, scoured the web & forums for information, power-cycling the modem, re-signing in to my History Channel profile, re-connecting and then re-signing into my WIFI; LITERALLY exhausting every avenue available to perform a "hard-reset," if you will.
Still nothing.
Any input, suggestions & subsequent help/assistance would be greatly appreciate all,
Thanks in advance, and Cheers!
*(I originally posted this on The History Channel Forum on "topix;" currently awaiting an answer.)*
I enjoy watching several shows from The History Channels show list on their respective website, but have just recently ran into an error that I do not know how to remedy.
I click "play" on a random episode or a random show, and (once again) RANDOMLY, it will bring up a black screen with a red exclamation mark with a circle around it, to the left of a text error in white reading: "Needs to reauthenticate." Example is Ancient Aliens S9/EP 15.
There is no set series or episodes it does this consistently on. It literally does this with every available show, but only on certain episodes; weird lol...
I watch them from my Samsung Galaxy S5, and do not use the actual History Channel App., but I have NEVER had any problems whatsoever in the past; works like a charm every time without fail. I have tried contacting my ISP, scoured the web & forums for information, power-cycling the modem, re-signing in to my History Channel profile, re-connecting and then re-signing into my WIFI; LITERALLY exhausting every avenue available to perform a "hard-reset," if you will.
Still nothing.
Any input, suggestions & subsequent help/assistance would be greatly appreciate all,
Thanks in advance, and Cheers!
*(I originally posted this on The History Channel Forum on "topix;" currently awaiting an answer.)*
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