My LG sunset was charging while I was using it last night and it wasn't gaining battery percentage. Then, it was at zero percent, but still on charge. I tried to unlock it so I could continue using it, but it froze. That has ben nearly 12 hours ago and I tried to shut it off, have tried many solutions that others suggested, but it still will not unfreeze. I would like to keep my current phone, so please help.
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