My lg x power: My sim card or any settings related to sim card are gone in my settings menu

ALONG WITH MY BOOST MOBILE APN NETWORK SETTINGS, IP ADDRESS AND OR ANY OTHER SETTINGS THAT MIGHT HAVE BEEN THERE THAT ARE NOW GONE THAT I DON'T REMEMBER. IT'S BEEN 2 MONTHS NOW SINCE I'VE HAD MY MOBILE TALK, TEXT & DATA WORKING THRU BOOST. IVE CALLED THEM & LG NUMEROUS TIMES AND THEY HAVE DONE NOTHING BUT KEEP TAKING MY MONEY FOR MY AND MY SONS MOBILE FAMILY PLAN WHICH NEITHER OF OURS WORK FOR 60 DAYS. HE HAS A NEW IPHONE 6 I JUST BOUGHT FROM THEM IN APRIL. THEY HAVENT EVEN REPROGRAMMED OUR PHONES LIKE OTHER CARRIERS HAVE WHEN IVE HAD PROBLEMS like with a ## then a 5-6 digit number ending with #. Them you put in your phone #. Mead# I think SIM card or some #. Anyway boost hasn't done that to reprogram our phones for the network. I told them our phones starting doing this end of March after we both did the software update for our LG 6.0.1 then it came up saying UICC CARD LOCKED REPOWER THE PHONE AND CALL CUSTOMER SERVICE IF IT HAPPENS AGAIN. THE UPDATE DIDNT FINISH. (ERROR MIP: 67) (ERROR MIP:2048), & AND an ERROR OCCURRED UPDATING YOUR PROFILE, (NOK) OR(NDK). CAN'T POWER OFF PHONE. MANUALLY POWER RECYCLE.
SINCE THEN IVE HAD NO NETWORK, SIM CARD APN SETTINGS OR ANY PLACE IN THE MENU TO PUT THEM. THE ONLY TIME I HAVE A MOBILE PHONE THAT WORKS IS ON MY HOME WIFI OR IN URBANDALE IOWA AT WORK I CAN PICK UP BOOST I GUESS OFC TOWER BUT AT MY HOUSE AT [address removed]
PANORA, IOWA 50216. I CANT EVEN CALL BOOST MOBILE ON 611 IT SAYS IM ROAMING TO BUY A MOBILE PIN WITH MY CC. I CANT GET ONLINE USE TEXT NOBODY CAN CALL ME MY PHONE GOEZ STRAIGHT TO VOICEMAIL LIKE ITS SHUT OFF. I TOLD BOOST I EANT MY MONEY BACK FOR 2 MONTH PHONE SERVICE 150 PLUS 200FOR NEW IPHONE NOW THEY SAY ITS A TOWER PROBLEM BS MY NEIGHBORS HAVE BOOST. CAN ANYBODY HELP

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