About a week and a half ago our daughter found herself somehow 'locked out' of her devices. I wasn't privy to the beginning of the saga. My wife and daughter tried to fix it by doing a factory reset (of which there were several attempts to factory reset the device). By the time I was allowed to offer some assistance this is what I know:
She can access her google account on a pc. Everything is there and everything appears fine.
She is not able to access her nexus 7 (2013) or Moto G. The same error message shows up for both when trying to log in (from the factory reset): There was a problem communicating with google servers. Try again later.
We are at a loss.
She can access her google account on a pc. Everything is there and everything appears fine.
She is not able to access her nexus 7 (2013) or Moto G. The same error message shows up for both when trying to log in (from the factory reset): There was a problem communicating with google servers. Try again later.
We are at a loss.
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