I am having the same issue but it is on a far larger scale. Brand new computer was hacked, {HP Surface 360} all my apps taken over/deleted/changed/etc... My Microsoft acc was changed as well as being kicked out of windows home and that is just my laptop.... It would seem my network is compromised and even after getting a new router nothing has improved. My phone was also hacked as all the apps were being used by someone else as well as many system apps were put on that I did not do myself. The hacker then changed my google and gmail passwords along with the Samsung ID/Pass then even my name so Samsung isn't able to find the account at all... they also got in my TV.... It is a Samsung 55" 4k HDR Curve and they have been mirroring it as well as putting apps on that I have nothing to do with and even using the browser to search the web.... It would appear that on my phone they added some sort of app that gave them a key-logger as well as many other things that allowed them to see my screen and follow what I was looking at or doing. Then they got on my PS4 PRO... they started to dl duplicates of all my games and the new anthem game that recently came out they got on and were able to kick me off by changing my EA user/pass. I have done multiple hard resets on my phone but that has only helped to kick me out of google drive and Samsung cloud while they now have total access. If I reset my TV then I will be unable to get back in because of my loss of the Samsung ID so I am not sure what to do there...
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