Hi I have a Sony Z2 with upto date software bought in 2014.
All this while for 1 year there was no problem but all of a sudden when im making a Watsup,Skype or Messenger call then I cannot hear the other person clearly nor can the other person hear me. Its having disturbance and the voice is breaking, unlike before.
But when Im making a normal phone call to that same person then the line is clear.
Im facing the problem on my wifi at home and also while using a internet pack.
The calls are being made from Qatar to India. My phone shows internal memory 75% used if that helps.
Ive done the test for diagnostics on the phone and they came out good could hear the audio clearly and the microphone also. While playing music there is no problem.
Ive tried using two headphones and also without them, but still same problem.
Any suggestions please
All this while for 1 year there was no problem but all of a sudden when im making a Watsup,Skype or Messenger call then I cannot hear the other person clearly nor can the other person hear me. Its having disturbance and the voice is breaking, unlike before.
But when Im making a normal phone call to that same person then the line is clear.
Im facing the problem on my wifi at home and also while using a internet pack.
The calls are being made from Qatar to India. My phone shows internal memory 75% used if that helps.
Ive done the test for diagnostics on the phone and they came out good could hear the audio clearly and the microphone also. While playing music there is no problem.
Ive tried using two headphones and also without them, but still same problem.
Any suggestions please
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